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Flex4 OPS - Registered Office: Garden Studios, 71-75 Shelton Street,Covent Garden, London, 
         Company Number 05056764
Dear {{Name}},
Following a recent security announcement from Cisco your firewall has been identified as requiring a firmware upgrade to patch against present vulnerabilities.
Between 22:00 (BST) on 23/10/2020 and 01:00 (BST) on 24/10/2020 your Cisco firewall is being reloaded in order to apply the required patches.
{{Company Name}} understands that our customers have differing requirements with regards to
maintenance windows and so we have put a GUI in place that allows you to change the time and date your firewall will reload. 
If you are happy for the reload to take place as scheduled, then no further action is required.
If you would like to change the date or time, please navigate to https://www.test.com/upgrade or alternatively, you can request the change by calling us on {{telephone number}}.
You can select any date and time between 22:00 on 23/10/2020 and 06:00 on 30/10/2020.